Bulk Price Savings for meat and fish: After inquiring it appears that the entry package is priced at $3,290. They offer financing to finance their products and pay in installments. To finance an order a credit check has to be applied.

Price Transparency: Poor transparency. Direct Fine Foods does not advertise any pricing on their site. Eventually we were able to get a breakdown but not with individual prices per pound.

Price Level: Very high. Direct Fine Foods offers financing. Financing a food order could affect your credit score. We recommend to consult your financial advisor or Loans Canada before making the decision to finance your food.

Product Claims, Sourcing, and Certification: Information about each type of meat is listed on their site under ‘Our Meats’ and ‘Our Products’. It does not refer to any specific farms or locations.

Ordering Process: Complicated. You have to submit your information online or you can place an order by phone or email. We decided to email them and were given a quote. No order sheet or pricing sheet was provided for the individual products.

Customer Service and Reviews: Poor. After our initial inquiry we received emails from 2 different customer service representatives. They insist on giving you a phone call before supplying you with an invoice. When trying to call their customer service number, nobody ever picked up.